Often times IT vendors will install software and/or hardware and then expect the user to understand how to use it. That’s where Optimum Technologies comes in. Our staff will offer recommendations for new software or hardware; we will utilize our network of Vendors and explore options prior to a purchase and ask for quotations and estimates as needed.

When new computer hardware is deployed or implemented, Optimum Technologies will provide training on the use of the new hardware. Training can also be offered on several different software packages, such as Microsoft Office, and other software available that requires instruction.

It doesn’t matter how basic or advanced your technical questions are, with Optimum Technologies, your company’s employees will gain an understanding and confidence. We offer solutions to any question.

1. If you don’t understand how to use MS Office. We will teach you.
2. Maybe turning on the computer and accessing the Internet overwhelms you. We can show you how.

Optimum Technologies will also review your existing equipment on site and determine if there is a better solution to your current setup. We can discuss options and perhaps find a better solution than what your company is currently using. We can then consult with the team and advise on which upgrades are necessary. All existing equipment will be tested to ensure everything is up to date and doing what it is designed to do.

We offer this comfort because we want you and your employees to fully comprehend the hardware and software that you will be using every day. It’s our goal to set you up for success.